Returns
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Unused, unopened items may be returned within 14 days of delivery.
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Do not return items without prior approval—instructions will be provided after approval. Unapproved returns may be rejected.
Return Shipping
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Customers cover return shipping unless the item arrived damaged, incorrect, defective, or missing.
Opened or Used Items
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Not eligible for return.
Custom Products
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Not returnable or refundable unless due to our error.
Damaged, Incorrect, or Missing Items
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Contact us within 7 days of delivery with:
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Order number
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Clear photos of the item, packaging, and issue
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Brief description
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Refunds may be offered after review.
Changed Your Mind / Wrong Item
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If not shipped yet, contact us immediately.
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If shipped, wait for delivery, then request a return if unused and unopened.
Delivered but Not Received
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Contact us—we’ll help review tracking and guide next steps.
Refunds
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Approved returns will be refunded to your original payment method after inspection.
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Allow several business days for bank/payment provider processing.